
Can Being Content-Rich Make Your Speaking Poor?
I’ve always prided myself in being a content-rich speaker so imagine my surprise when I had the following conversation after a speech. A couple ladies cornered me and said, “You had a lot of content in your speech.” I said, “Thank you.” Then they said, “We mean you had too much content.”
At first I thought, “Too much content? I’ve spent all this time striving to be a content-rich speaker and now they’re telling me I have too much content?” Guess what? They were right.
The problem with having too much content is just what one of the ladies told me. She said, “As soon as I’d begin writing something down, you’d say something else worth remembering and I wouldn’t catch it. Because you shared so many points, I’m afraid I won’t recall any of them.”
Here’s the problem many speakers will face if we are not careful
When we start to know more and more about our topic, inevitably that “more” ends up finding its way into our speech. What’s important to realize about speaking is that oftentimes less is more. Just because you know more doesn’t mean you have to show more within that particular speech.
When you say everything, you say nothing
After providing great value, it’s okay to leave them wanting more especially if you put that “more” into a next step such as a book, blog, or even a follow-up speech.
Here are two great solutions to keep your audience from feeling lost or overwhelmed
Tool # 1:Call Back Before Your Move Forward
Tighten up your structure by calling back to each major point before you move onto the next point. For example, once I finish making my point about “Selling the Results,” I’ll transition into the next point by saying something like, “Never sell a product, always sell the result. Always put the result before the resource. Always put the result before the request.” Then, and only then, will I move onto my next R, which is about Relationships.
Then, every time I finish my other points, I make sure to call back to every single one of the points I already covered. This becomes almost like a chorus in a song that your audience starts to remember and sometimes even sing along (so to speak). For one of my speeches, I’ll call back to Selling the Results, building remarkable Relationships, and Reforming to a better way. Regularly calling back before moving forward makes your message very clear and prevents your audience members from getting lost.
Tool #2: Use my “10 to 1 Rule of Thumb.”
Part of my mistake was that I tried to fit too many points into too little time. Now I use my “10 to 1 Rule of Thumb.” For every 10 minutes I speak, I feel I can make an average of one point that I can illustrate effectively and make palatable for my audience.
Therefore, if I’m asked to speak for 45 minutes, I’ll often do my 4 Rs to Remarkable Results speech. If I’m asked to speak for 30 minutes, I often do my 3 Rs to Remarkable Results speech. The key is to heed the old speaker proverb that, “When you squeeze your information in, you squeeze your audience out.” By using a similar formula to my “10 to 1 Rule of Thumb,” you’ll move towards much greater clarity and your message will be easily digested.
So What Can We Learn from This?
Being content-rich should not include filling your audience up with content until they overflow. Instead, it should be about giving them a few solid, memorable, and actionable ideas that they can use to improve their lives. Indeed less is more. I’ll leave it at that.

Hi Craig, as always your advice is great. In the afternoon I will start a trainer-training here in Salzburg – and your two rules will be exactly what I will teach them 🙂
Thanks for sharing your experience!
Arno Fischbacher
Thanks Craig: I appreciate your transparency/candidness/humility. You share how things didn’t go so well for you and how we can learn from it. These are great teaching moments.
It’s true. I work in retail beauty and these days, less is more is in fashion.
I recently gave a speech about the 2013-14 TM president, George Yen interview on the TM podcast.
I found that even though I had cut back on some of the info,
my little 5-7 minute speech, still had a lot of content, and as interested as I was,
I realized that if I shorten it again, it will be a great PR vehicle.
Thanks Miko for your input.
Thanks Craig. I’ve let this rule slip recently as I feel the urge to include “just one more thought”…then another. All so “important”! Writing a speech is easy. Editing it is the hard part for me. Thanks for the reminder.
You’re welcome Kathy. I’m constantly reminding myself as well.
I find your advise really really valuable. I am a member of the Toastmasters Club and still learning all the time.
Thanks.
You’re welcome Susan.
I just evaluated a speaker on giving details on each of his points, rather than selecting 2 or 3 points to address in detail. We all got lost in his speech and were waiting for it to end. So thanks for making it even more clear to me as to why we shouldn’t attempt to jam pack our speech. Best of all, I like your point about requesting to return to cover more points. Now that’s a winner & creates more opportunities to speak and more income!
Thanks Linda. That’s absolutely right!
Craig,
You are the best! I’ve been receiving your “52 Tips” ever since you spoke at NSA DC last year. Content rich? Yes. It was very smart of you to stretch the info you shared over 52 weeks instead of packing everything into just a couple of emails!
Balancing content so that it’s “Goldilocks right” (not to much, not too little) is an art you seem to have mastered.
Warm regards,
Fran Ponick
NSA member
Thanks so much Fran!
Hi Craig,
once again you deliver your failure and therefore become more authentic and credible. Thanks for sharing your ideas.
Michael Geerdts
Thanks Michael!
Craig, I heard you speak at the Infosys campus in Mysore. I stood by you for a photo. But here the important fact: Eight months later, at 48, I left my ‘good job’ that was holding me back. It was one of the best decisions of my life.
You sparked that decision. I thank you.
I have read / heard almost everything you’ve put out. But reading stuff like this again, made me realize there more work to be done. Keep sending, I’m reading. I’m listening. I’m also buying 🙂
Sanjiv, congratulations on your decision! I am glad it’s working out for you and I’d love to see how you’re doing as you move forward with your goals and dreams. Stay in touch!